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I know companies model support as a loss to be minimized, but it's especially frustrating in billing. @DigitalOcean has made it easier for me to move to a new host (and learn NisOS along the way) than contact support about a billing bug.
@pushcx OK, bootstrapped a NixOS install and starting to learn to configure it. So far still easier than contacting DigitalOcean about their billing bugs.
@pushcx
I might be a bit late on this, but I wrote a guide for Linode on this when I still worked for them:
https://linode.com/docs/tools-reference/custom-kernels-distros/install-nixos-on-linode/
@nixy That would've saved me a couple minutes of hassle, thank you for the thought. I'm writing up my notes in a blog post to share, too.
@pushcx Five attempts to contact them got 1 error and 4 bot autoreplies. Partitioning and installing grub only took 4 tries.