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nethope @nethope

Does anyone have a recommendation for a provider?

$Work needs SIP to replace a T1 that AT&T decided to disconnect so they could wake me up in the middle of the night far too often these past two weeks. There will be some trick questions; international calls are the tip of the trouble iceberg, followed by DTMF issues. Good customer support is my top priority. (I'm pretty sure any SIP is cheaper than a T1, so cost is already a win.)

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@nethope hrrrrm... voip.ms is about the best rec i can give right now :<

@rey I'll accept all recommendations, and test out the support by calling with what I now know, after talking to Digium, are the tough questions.

asterisk.org/products/sip-trun

Digium couldn't support $work with their SIP offering (which would be perfect with our Asterisk!), and weren't sure if it were possible, but did give us contact info for someone who should know.

@nethope Level 3 does SIP and it's what I trusted for no-shit business critical stuff.

Smaller shops I'd go with Voip.ms

@odinsdream Oh, interesting! $Work has Level 3 for (redundant) transit, so that might be easy to add. Their support for transit isn't always ... fun. Last outage was just 6 days ago, ironically timed with the CenturyLink acquisition.

@feld Good to know! I've seen that one pop up a number of times.