What I don't get about this open office debate is: why is it wrong when there is less face to face talk, and more email/chat/etc?

You may think face to face is more efficient, but it isn't. Someone has to take good notes, summary, etc. With mail? You have it with no extra effort.

Recording meetings one way or another is super important.

@algernon well, if that's the goal, why not let everyone work from home, and so maximise good communication?

(Probably because it's really about control, an engineer with a door closed cannot be trusted.)

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worth noting that these issues with open-plan offices were known as far back as 1997, well before the current fad

newyorker.com/business/currenc

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