the thing that frustrates me, going through most of what I've found about online moderation, is that they focus so heavily on comment/user removals as the only form of moderation work they highlight, creating the false impression that moderation work IS comment removal. This, in turn, breeds a lot of very limited solutions to the "problem" of moderation, missing any other kinds of labour moderators perform.
@LogicalDash this is not taking into account the more business oriented understanding of moderation, of course