@Idoubtit Oh man, that's frustrating. It's hard for my co-workers to get my trust too when I help them with network issues or any other computer-related problems. Their instinct is to call the IT desk and at a company with 100k+ employees, it takes decades to get a response. I can't wait until they can let the #milennial of the office help them out.
@Areya Yep. That is exactly it.