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shanaqui @shanaqui

Okay, Mastodon, troubleshoot me: where should I be looking to figure out why my Wordpress install with Jetpack is no longer sending me comment notifications?

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@shanaqui Good luck. I'd probably start in whichever firey pit of hell they emerged from.

@Nafrondel :cry: You fill me with confidence.

@shanaqui Glad to pinch that optimism in bud.
For serious though. Good luck in there 👍

@shanaqui Both wordpress.com and wordpress.net have support options. If your Wordpress install is self-hosted, you'd want to go to wordpress.net. If hosted on wordpress.com, then go with support there too. Note that .net support is usually slower since it's not well-funded, but they usually get around to you. If you have proof it's a Jetpack problem, you may be able to sneak into the .com support stream even if you're self-hosted.