'The Myth of Metaphor'

> The idea that good user interface design is based on metaphors is one of the most insidious of the many myths that permeate the software community.

> Metaphors offer a tiny boost in learnability to first time users at tremendous cost.



> Although engineers want to understand the inner workings, most users don’t and lack the time if they do. They’d much rather be successful than be knowledgeable, a state that is often hard for engineers to understand.

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