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nethope @nethope

I present today's UX fail.

I logged in to the Aetna website to check my health insurance coverage. On a page with an omission, it said "if you feel this in error, please _contact us_." I clicked on "contact us" and was logged out.

I went back to verify what just happened, clicked on "contact us" and was logged out.

I took a different route to that information, clicked on "contact us" and was logged out.

My only explanation is that Aetna is telling me to FUCK OFF, but without the language.

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