Deprecating IRC in favour of Matrix for Geary support and chat: https://mail.gnome.org/archives/geary-list/2019-October/msg00031.html
I'd rather not have to do this, but we just get way too many people dropping in with support questions then leaving before anyone has has had a chance to answer.
@mjog the longer the GNOME project as a whole delays making a decision about moving to a non-IRC real-time chat service, the more likely it is that Matrix will win by default…
@wjt Certainly looks that way.
Are there any other options though? I mean, XMPP has fallen over trying to be everything to everyone, Signal is too busy becoming its own silo, and Slack, Discord and everything else are capitalist hellscapes that have been backdoored by law enforcement.
Not sure how replacing a proprietary silo with a freemium commercial silo is a change for the better. As Jiří says we may as well just stick with with the former. I won't be moving Geary's real-time support channel to either anyway.
@mjog @ebassi @mathieu @wjt
not sure if it's a Red Hat thing. The Fedora group on Telegram has almost 3000 members and it exists completely on its own. There are other projects (e.g. LibreOffice) with large groups. I think it's fairly wide-spread among Linux people because the client is native and open source, so it's easily available in distros. And it's pretty good, too. If only other services had such clients.
@mjog @ebassi @mathieu @wjt
The client is written in Qt, but it's well integrated with GNOME, at least the version in Flathub. We use it for testing Qt integration with GNOME/Flatpak. It uses portals, native notifications and dialogs, it's sandboxed. But yeah, it's not GTK.
There is some attempt to develop a GTK client, too, but I don't think it's viable. Telegram develops so rapidly that no full-featured 3rd party client can keep up with the pace.
Anyway, I'm not fine with using Gitlab and begging for scraps from Gitlab Co like we currently do, especially given that their CEO has stated they are happy to take money from fascists, but I don't know know of a better alternative at the moment. Still, one misfortune isn't a good excuse to get into another.
@mjog This feels like a poor excuse for deprecating IRC though. If anything, sending people to forums instead of IRC would be more of a solution (and more friendly for search)
@jalcine Yeah I don't disagree. Would like to set up Discourse for support requests, which would be the primary point of contact for support.
@mjog I'm a bit disappointed with the cargo culting of Matrix in so many spaces too
@jalcine Yeah, I'm not even sure why it exists given IRC and XMPP have been around for ages. I asked the developers once and it seems that the reasons are 1) it'll be serverless in the future (maybe?) 2) federation is hard and 3) reading specs is hard: https://octodon.social/@mjog/100654355808463658
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