As Mastodon is growing, it becomes clear that many of the problems that we face in social media aren't solved by simply replacing monolithic corporate-owned infrastructure with a decentralized one. That - it seems - was the easy part. The hard problems appear to be sociological. How do you protect an individual from an angry mob? How do you find out if the mob's anger is justified or not? We can't hope to answer these questions with technology.
When designing a user interface, imagine some old woman using it, say Margaret Hamilton, and she's clicking your app's buttons and saying to you, as old people do,
"Young whippersnapper, when I was your age, I sent 24 people to the ACTUAL MOON with my software in 4K of RAM and here I am clicking your button and it takes ten seconds to load a 50 megabyte video ad and then it crashes
I'm not even ANGRY with you, I'm just disappointed."
The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!