Laura Pevehouse @lpvhouse@octodon.social
Digital communications. Chief Blogger / Editor-In-Chief at Dell & Dell EMC.
Haven't had much time to spend here b/c busy redesigning one blog and creating a totally new one by merging three old ones. whew! but, we "soft launched" them last night here: blog.dell.com and here blog.dellemc.com
Let me know if you see any issues we need to fix (that's why we're calling it a soft launch). Once all bugs are squashed, we'll throw the 301 redirects on the old sites. Want to get that done asap before the spiders come...
oh, and in case the FTC starts looking here #iwork4dell :)
@shelholtz @CobaltVelvet - yes, same ability to control the conversation would be appealing for corporate CS, but challenge is getting users to go there. like trying to get them into owned forums vs. just ranting on whatever social media site they are already used to using. some companies might have loyal fanbase like a celebrity does, but majority of consumers would rather complain where their friends can see it so that they get them to commiserate.
@CobaltVelvet - seems to me there could be many benefits for someone like her to have more control over a fan community. would appeal to celebs who want to keep the conversations from getting overrun with trolls that burdsite can't control.
@shelholtz - as usual, I'm following your lead :-)
