Yet another reason to stop eating at restaurants that refuse to pay a living wage and make tipping obsolete:
“It makes very literal the idea that the customer is always right, to the complete disregard of the worker,” Ifeoma Ajunwa, an assistant professor at Cornell's Industrial and Labor Relations School, told BuzzFeed News.
https://www.buzzfeed.com/carolineodonovan/ziosk-presto-tabletop-tablet-restaurant-rating-servers