This makes me think that the web-based ones work for teams (as a shared space for ambient documentation and file sharing), but not as a public service.
Of course #jabber exceeds at scale due to federation. Like email.
@maiki I think this person was me... I think what I was saying was "it turns out that Slack mostly showed that nerds had the right design with IRC and XMPP MUC (which, while less popular, can do the things Slack can do that IRC can't) right all along, but what we didn't do was make it accessible to the general public, which is what Slack managed to do really well."
@mdfrg I think it is usability *and* technical debt. There's no way to count private IRC servers, of course, but they don't show up in my industries.
If there was an easy-to-install IRC server for folks that do desktop support (generalized, drawing an arbitrary line around the tech support a given office work receives), I'd be looking at improving IRC clients.
I think web-based chat servers are easier to setup and maintain. I think. ^_^