@djsundog @craigmaloney malicious compliance in a nutshell.

(granted it's obvious that these are products not designed for consumer-accessible repair in the first place.)

@djsundog @craigmaloney haha, holy shit, i just got to

> dial up Apple’s third-party logistics company after the repair so they can validate the part for you

*amazing*.

@craigmaloney "The more I think about it, the more I realize Apple’s Self-Service Repair program is the perfect way to make it look like the company supports right-to-repair policies without actually encouraging them at all."

That's exactly what I expected when they first announced that they'd be "allowing" repairs.

@craigmaloney This is my thinking as well:

"This way, Apple gets credit for walking you through an 80-page repair, instead of building phones where — say — you don’t need to remove the phone’s most delicate components and two different types of security screws just to replace a battery."

I'd love to believe "the market" will solve the design problem, but I've yet to see it. Only regulations can ensure devices are designed to be repaired (or to replace a friggin' battery).

@cstanhope @craigmaloney

"Yes, you can replace the battery. But we're going to make it more expensive and impractical than just taking it to the apple store."

"Look here, Senator. We supported right to repair, but nobody actually wanted to do it, so we don't think this law is necessary. And it's holding back innovation!"

@craigmaloney A thing not made to be taken apart needs pro tools. Did he think it'd just be a suction cup, heat gun, and spudger, total cost $14.99?

@mdhughes @craigmaloney That's why I have a FairPhone. They even include the 1 screwdriver you need if you want to swap parts - of course, you don't need any tools at all to replace the battery, SIM cards or SD card.

@gunchleoc @craigmaloney Sure, and the Fairphone's a low-end device, at high-end price, and not even sold in the US. So… not really on par.

Google or Samsung devices are much harder to tear apart, tho easier than iPhone, sure. And they're inferior at the same prices.

@mdhughes @gunchleoc I hope that projects like the Fairphone et al manage to change the narrative away from bricks that aren't user-serviceable.

That said I think Mark's right, we're not there yet, and are unlikely to do so unless we have a major sea-change from all manufacturers.

@craigmaloney @mdhughes One additional problem is degoogling the things. I bought mine with /e/ OS preinstalled, which means that I had to pay a steep #Brexshit tax for the import. Quite pricey.

@mdhughes Oh, I know, but it's almost ridiculous that phone require $1,200 of equipment to take them apart. I think we've lost the plot somewhere along the way.

@mdhughes @craigmaloney Yeah. I have an iPhone specifically because it is thin, sleek and won’t ever fall apart. Those are features.

And apparently I can get the Apple Store to change the battery for 69 bucks. Why on Earth would I do that myself? Lithium batteries are a major pain to dispose of safely, let them deal with it.

@mdhughes @craigmaloney And as a side note, countdown commencing for when somebody is suing Apple after they burnt down there house with a pierced Lithium battery: 10-9-8-…

@craigmaloney so which shop around here paid for the kit so i can avoid wasting a ton of shit necessary to repair my shit thats all one off specialized tooling?

@kemonine When I broke the lens on the camera of my phone I had to ship it back. Ultimately they sent me a refurbished phone and charged me $149 for the privilege (naturally a design flaw isn't a warranty repair).

I think the answer is that it's not economically viable for them to make these things easier to repair.

@craigmaloney it won't be until you pay to dispose of your waste directly...

the current incentive models are trash

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